At Soulcraftss, we are committed to delivering your handcrafted jewellery with care and efficiency. Please review our shipping policies below to understand how we handle orders within India and internationally.
01. Shipping Within India
Shipping Charges: We offer free shipping on all orders within India.
Shipping Time: All orders are typically processed within 2-3 business days. Standard shipping times within India range from 5-7 business days, depending on the delivery location. Once your order is dispatched, you will receive a tracking number via email or SMS to track the progress of your shipment.
Delivery Locations: We deliver across all major cities and towns in India. For remote locations, shipping times may vary slightly. Delay's In case of any unforeseen delays, we will promptly notify you via your registered email or phone number.
02. International Shipping
Shipping Charges: Shipping charges for international orders vary based on the destination and will be calculated during checkout. You can view the exact shipping cost before completing your order.
Customs and Duties: International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are not included in our prices, and the buyer is responsible for any such fees.
Shipping Time: Orders are processed within 2-3 business days and typically take 10-15 business days for international delivery, depending on the destination. A tracking number will be provided upon dispatch, allowing you to track your shipment internationally.
Delivery Locations: We offer international shipping to most countries worldwide. However, if your country is not listed during checkout, please contact us at [support@soulcraftss.com] to inquire about delivery options.
03. Important Notes
Packaging: All our products are carefully packaged to ensure that your jewellery arrives in perfect condition. We use high-quality, tamper-proof packaging.
Insurance: All shipments, both domestic and international, are fully insured until they are delivered to you. In the unlikely event of loss or damage during transit, please contact us immediately.
Order Tracking: You will receive a tracking number as soon as your order is shipped. Please use the tracking link provided in your confirmation email to monitor your shipment’s progress.
04. Contact Information
For any questions regarding shipping, feel free to reach out to us: Email: [support@soulcraftss.com]
